PRIVACY STATEMENT

At AUROVOS, we take your privacy seriously. This Privacy Statement explains how AUROVOS (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information when you visit our website, purchase our products, or interact with our services.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to identify you.

Personal data does not include information that has been permanently anonymized or aggregated so that it can no longer identify you.

Promoting Safety and Security

We follow principles of legality, transparency, and responsible data processing. We collect and use only the information necessary to provide our automotive products and services.

We take appropriate technical and administrative measures to protect your personal information and use your data to help:

• Verify accounts and transactions
• Prevent fraud and unauthorized activities
• Protect our customers and website security
• Improve our products and services

Such processing is based on our legitimate interest in maintaining the safety and reliability of our services.

What Personal Data We Collect

i. Information You Provide

We collect personal information that you provide when you:

• Place an order
• Contact our customer support team
• Subscribe to updates
• Participate in surveys or promotions
• Use our website services

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order details
• Account information

When you make a purchase, payment information is processed securely through trusted third-party payment providers.

ii. Information About Your Use of Our Services

When you visit our website, we may collect information including:

• Device information
• IP address
• Browser type
• Operating system
• Website usage data
• Diagnostic information
• Approximate location information

We may use technologies such as cookies and similar tools to improve website performance, personalize your experience, and analyze customer behavior.

How We Use Your Personal Data

We use personal information to:

• Process and fulfill your orders
• Provide customer support
• Improve our automotive products and services
• Communicate with you about orders and updates
• Provide relevant promotions and offers
• Prevent fraud and protect our customers

Providing, Improving, and Developing Our Services

We may use your information for:

• Product improvement
• Customer experience optimization
• Website analysis
• Marketing performance measurement
• Business operations

This allows us to continue providing better automotive accessories and services.

Communicating With You

With your consent, we may use your information to send:

• Order confirmations
• Shipping updates
• Product information
• Promotional emails

You may unsubscribe from marketing communications at any time by contacting us.

Cookies

Definition of Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and improve your browsing experience.

Use of Cookies

AUROVOS uses cookies to:

• Improve website functionality
• Remember customer preferences
• Analyze website traffic
• Provide personalized content
• Measure advertising effectiveness

You can manage or disable cookies through your browser settings.

Disclosure of Personal Data

We may share personal information with trusted partners who help us:

• Process payments
• Deliver orders
• Operate our website
• Provide customer service
• Support marketing activities

We do not sell your personal information to third parties.

Your information will only be shared when necessary to provide and improve our services.

Data Disclosure, Storage, Transfer, and Processing

Fulfillment of Legal Obligations

We may process or disclose personal information when required by applicable laws, regulations, legal processes, or government requests.

For customers located in the European Economic Area (EEA), personal data processing is performed in accordance with applicable GDPR requirements.

Business Operations

We may share information when necessary in connection with:

• Business transfers
• Mergers
• Acquisitions
• Corporate restructuring
• Legal proceedings

We may also disclose information when necessary to protect our rights, prevent fraud, enforce our policies, or protect our customers.

Children’s Privacy

AUROVOS products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 16.

If we discover that we have collected personal data from a child under 16, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us immediately.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to data processing
• Request a copy of your personal data

To protect your privacy and security, we may ask you to verify your identity before processing your request.

We will respond to your request within a reasonable timeframe and within the period required by applicable laws.

Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, or services.

AUROVOS is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party services before providing personal information.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in technology, business practices, or legal requirements.

Any updates will be posted on this page. Your continued use of our website after changes are made means you accept the revised Privacy Statement.

Contact Us

If you have any questions regarding this Privacy Statement or how we handle your personal information, please contact us:

AUROVOS Customer Support

Email:
support@aurovos.com