Your total delivery time consists of order processing plus the time required for the carrier to deliver your package.

Shipping options and rates vary depending on your destination. Available shipping methods will be shown at checkout.

AUROVOS currently provides shipping services to customers in multiple countries and regions worldwide.

Shipping availability, rates, and delivery options may vary depending on your destination and the products ordered.

• Processing time of 1–3 business days is separate from carrier delivery time.
• Shipping is not currently available to P.O. Boxes, APO, FPO, or DPO addresses.
• Please make sure your shipping address, postal code, phone number, and other delivery information are correct.
• Tracking information will be provided after your order has been shipped.
• During holidays, promotional periods, or unusually high order volumes, processing and delivery may take slightly longer.

Delivery delays may occasionally occur due to:

International orders may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country or region.

These charges, where applicable, are determined by local customs authorities and are the responsibility of the customer.

If tracking shows that your package has been delivered but you cannot locate it, we recommend:

• Check around your property and usual delivery locations.
• Ask household members or nearby neighbours.
• Contact the local delivery carrier for additional details.
• Contact AUROVOS Support if you still cannot locate your package.